Our goal is to find out and meet the needs of our customers and to ensure customer satisfaction that we monitor continuously. We are committed to comply with the promises made to our customers. We collect customer feedback utilizing it in developing our products, service and operations.
The company’s management sets the goals, ensures the needed resources and monitors the achievement of the set goals. The company’s management agrees to abide by this quality policy in all actions and decisions concerning the quality of products, service and operations.
Our personnel commits to do their work in accordance with the requirements of the quality system, to intervene with any observed errors promptly and to bring forward proposals for improvement. Each proposal is considered and our operation is being systematically developed in co-operation with our personnel. Employees’ skills are assessed and maintained by appropriate trainings.
Our quality management system is certified according to the ISO 9001 standard. We measure our processes and develop them, as well as our quality system continuously. The quality system ensures that our employees are aware of customer and quality requirements
To provide high-quality products we use the best raw materials and reliable suppliers, subcontractors and other business partners. For production we only approve raw material and parts that pass the incoming inspection. From one production phase to another we only transfer products that are properly manufactured and meet the set requirements.
With our fluent processes we bring added value to our customers and ensure our own profitability. To our customers we only deliver products that are tested, approved and therefore proven safe.
Whether it’s chilly, cold, freezing or even worse, we’ll find a heating solution for you. Drop us a line, describe your situation and we’ll get back to you ASAP!